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The Redfox Guide

Reading material for new customers

Chapter 01 of 22

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Chapter 01

What Redfox is

Redfox is a business operating system — one workspace where sales, purchasing, stock, imports, service, cashflow, finance, reports, correspondence, and company settings all work from the same records.

It is built for trading and service businesses in Ethiopia that have outgrown the point where a cash book, a sales book, and a storekeeper's memory are enough to run the company safely.

One system, not a folder of apps

Many businesses run a spreadsheet for sales, a notebook for stock, a separate file for imports, and a pile of papers for finance. The numbers in each place slowly disagree, and nobody notices until a decision depends on them.

Redfox removes the separation. A product is created once. A customer is created once. A stock movement, a sale, a purchase, an import, or a service job updates the shared record everywhere at the same time — so the report at the end of the month is the work itself, not someone's reconstruction of it.

This is not just convenience. When one record feeds sales, stock, finance, and reports, the numbers cannot drift apart. The cost of a product is the same number in the sales invoice, the stock valuation, and the import landing — because it is the same record.

Workflows, not just screens

Every module is shaped around a real workflow rather than a bare list of forms. When you open a sale, Redfox walks you through the customer, the items, the tax behavior, the payment, and the final check before saving. When you open an import, it guides you from the supplier proforma to the landed cost.

The system follows the work the way the work actually happens, and it records who did what and when along the way. Every important action leaves an audit trace — the person, the moment, and usually the reason.

  • One shared catalog, one customer ledger, one stock truth, one money trail
  • Every important action leaves an audit trace — who, when, and why
  • Statuses carry meaning: they tell you what the next correct action is
  • Workflows block invalid jumps instead of letting records fall out of order

Built for the way Ethiopian businesses run

VAT, TOT, withholding, pension contributions, HS codes, birr and foreign currency, customs documents, bank references, and the rhythm of monthly, quarterly, and yearly tax work are part of the system by design — not add-ons bolted on later.

Reports and closing workflows are built around the documents and obligations regulators ask for, so the finance team is not rebuilding them in Excel.

Common questions

What Redfox is — and what it does.

Still have a question?

Read the full module guide or talk to the team — we are happy to walk through how Redfox would fit your workflows.

What is the Redfox Guide?

The Redfox Guide is a structured walkthrough of what Redfox can do — written for new customers and teams evaluating the system. It reads module by module, workflow by workflow, with the reasoning behind each design choice.

How do I get started with Redfox?

Start by requesting a demo. The team maps your current workflows first, then walks you through the system on your processes, and rollout follows your pace — module by module, branch by branch.

Is training included?

Onboarding, data entry, and training are part of the rollout conversation. The Guide and the in-system documentation stay available to your team afterwards.

Does Redfox support multiple languages?

Yes — English, Amharic, Tigrinya, and Oromo are supported, so the team can work in the language that fits each person.

Who builds and maintains Redfox?

Redfox is built by Techwise Trading PLC in Ethiopia, and supported by the same team — reachable at support@redfox-et.com.

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